Managed IT services Broward County

Everything a growing South Florida business needs from IT. Nothing it doesn't.

We built our services for one kind of company: 10 to 150 employees, no IT department (or one overwhelmed IT hero), and real consequences when technology fails. Here's the full lineup. Every service comes with a named team and your choice of terms: month-to-month, or annual with locked pricing and written SLAs.

10 to 150 employees Terms your way Named team South Florida

Your IT department

Managed IT: your IT department

Unlimited help desk, proactive monitoring, patching, device and Microsoft 365 management, vendor wrangling, and a quarterly sit-down about where your technology should go next. One flat monthly fee per employee. This is the foundation everything else builds on.

Typical investment: $150 to $200 per employee per month.

Managed IT Flat monthly fee
Unlimited help desk Proactive monitoring Device and Microsoft 365 management Vendor wrangling

Security

Cybersecurity & cyber-insurance readiness

Endpoint detection and response, managed detection, phishing training your team won't hate, MFA done right, and reporting you can hand to your insurer. When the renewal questionnaire lands, we fill it out with you and make every answer true.

Cybersecurity Honest answers
Endpoint detection and response Managed detection Phishing training your team won't hate MFA done right

Continuity

Backup & business continuity: hurricane-grade

Backups that are tested, not assumed. A written storm-season playbook. Restore drills every year, so recovery day isn't the first rehearsal. We've done this for South Florida businesses since 2018; we know what June feels like.

Backup Hurricane-grade
Backups that are tested, not assumed A written storm-season playbook Restore drills every year Recovery day isn't the first rehearsal

AI services

AI services: outcomes, not licenses

Start with an AI Readiness Audit: a fixed-fee, scored assessment of where AI genuinely saves your team hours, what your data allows today, and a 90-day plan. Then, if the math works, we build it using the enterprise and Microsoft tools that fit your stack, and manage it safely after launch. We use the same approach on ourselves: our own intake and front desk run on AI, with humans behind it. Learn more

AI services Outcomes
Fixed-fee, scored assessment Where AI genuinely saves your team hours What your data allows today A 90-day plan Our own intake and front desk run on AI

Co-managed IT

Co-managed IT: for teams with an IT person

Your IT manager keeps control. We add after-hours coverage, security depth, and project muscle they can pull from. Built for 50-to-150-employee companies that need more than one hero, including formal MSAs, defined SLAs, and the documentation your procurement and compliance teams expect.

Co-managed IT More than one hero
After-hours coverage Security depth Project muscle Formal MSAs and defined SLAs

Cloud

Cloud & Microsoft 365

Migrations, cleanup, licensing sanity, and hybrid setups that work the way your team actually works.

Cloud Microsoft 365
Migrations Cleanup Licensing sanity Hybrid setups

Next step

Not sure which you need?

That's normal. Book a 15-minute fit call, or describe your setup in sixty seconds and we'll come to the call already prepared.

info@bigcityit.tech Hollywood, FL Mon-Fri 9:00-18:00